Privacy policy

SECTION 1 - HOW WE COLLECT YOUR INFORMATION

When you make a purchase from our store, we collect personal information such as your name, address, and email address as part of the buying and selling process. Additionally, when you browse our store, we automatically receive your computer's internet protocol (IP) address to gather insights about your browser and operating system.

If you opt in, we may also send you emails about our store, new products, and updates.

SECTION 2 - YOUR CONSENT

How do you obtain my consent?

By providing us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you implicitly consent to us collecting and using that information for the specific purpose stated.

If we require your personal information for any secondary reasons, such as marketing, we will either directly ask for your express consent or provide you with the opportunity to decline.

How can I withdraw my consent?

If you change your mind after opting in, you can withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information by contacting us through our Contact Us page and sending us a brief message.

SECTION 3 - INFORMATION DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our online store is powered by Shopify Inc. They provide the e-commerce platform that enables us to sell our products and services to you. Your data is stored securely through Shopify’s data storage, databases, and their general application, which is protected behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. This information is encrypted using the Payment Card Industry Data Security Standard (PCI- DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. Afterward, your purchase transaction information is deleted. All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council, ensuring the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:

Clicking on links within our store may redirect you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Analytics:

Our store uses tools like Google Analytics and Facebook Pixel to gather insights into visitor behavior and improve our services.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information and prevent unauthorized access, disclosure, alteration, or destruction. Your credit card information, if provided, is encrypted using secure socket layer technology (SSL) and stored with AES- 256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Our website uses cookies to enhance your browsing experience. These cookies help Shopify store information about your session, track the number of visits to our store, and other functionalities. You can choose to opt-out of cookies through your browser settings from a list below.

_session_id: This unique token is sessional and allows Shopify to store information about your session, such as the referrer and landing page.

_shopify_visit: This cookie does not hold any data and is persistent for 30 minutes from the last visit. It is used by our website provider’s internal stats tracker to record the number of visits.

_shopify_uniq: Similar to _shopify_visit, this cookie does not hold any data and expires at midnight (relative to the visitor) of the next day. It counts the number of visits to our store by a single customer.

cart: This unique token is persistent for 2 weeks and stores information about the contents of your cart.

_secure_session_id: Another unique token, this cookie is sessional and provides additional security for your session.

storefront_digest: This unique token is indefinite and is used to determine if the current visitor has access to our shop if it requires a password.

PREF: This cookie is persistent for a very short period and is set by Google to track who visits the store and from where.

SECTION 8 - AGE OF CONSENT

By using our site, you confirm that you are of legal age in your state or province of residence or have given consent for any minor dependents to use our site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, with changes taking effect immediately upon posting on our website. If there are material changes to this policy, we will notify you here. If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing you with products and services.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at info@bestbeanbestcup.com.au.

OFFICE OF THE AUSTRALIAN INFORMATION COMMISSIONER

More information about your rights and our obligations in connection with your personal information are available from the Office of the Australian Information Commissioner at www.oaic.gov.au